FAQ

 

How long does it take to ship?

Items will be shipped within 2 business days. Business days does not include weekends or Federal Holidays.

What is your return policy?

You must email us at whatshername.customerservice@gmail.com within 3 days of the package being delivered. All items must have original tags still attached, must be unworn, and no damages. Once the package is delivered back to us, we will review and determine if all requirements were met. If the product is in the same condition it was sent in, the refund will be sent to the original payment method within 2-3 business days. You must cover the cost of returned postage. Returned postage is not eligible for refund.

Undergarments, bodysuits, and swimwear are nonrefundable/cannot be returned.

Preorders are eligible for returns at our discretion. Please check with us before if you have any questions.

Inspired items (listed in our group) are nonrefundable / cannot be returned.